Legal
The agreements, all of them, in one place.
Four documents govern a Wiremi account. They are written to be read by the person they bind, they cross-reference each other rather than repeat each other, and each carries a version and a date so you can tell which one you agreed to.
The master agreement between you and Fortress Algo Incorporated. Eligibility, verification, account security, how money moves, fees and limits, holds and freezes, liability, complaints and dispute resolution, followed by a schedule for every product.
What it covers
- A · Accounts and payments
- B · Cross-border remittances
- C · Savings
- D · Savings circles
- E · Community Credit
- F · Circle Credit, borrowing
- G · Circle Credit, as benefactor
- H · Wiremi Verify
- I · Cards
- J · Stablecoins
- K · The Earn account
- L · Wiremi Business
- M · Ori
- N · Invitations and referrals
What we collect, why, on what legal footing, who it goes to, where in the world it travels, how long it is kept and the rights you hold over it. Written against PIPEDA, with Quebec Law 25 and the GDPR applied wherever either reaches further.
What it covers
- The categories we hold, and why
- Automated decisions and Community Credit
- Biometric information
- Every processor and partner, named
- Cross-border transfers
- Retention, to the record type
- Your rights, and how to use them
- Breach notification
The anti-money-laundering and anti-terrorist-financing programme that our FINTRAC registration obliges us to run. It explains why we verify, screen, monitor and report, and what each of those obligations actually requires of us.
What it covers
- The five elements of the programme
- Risk assessment and client risk rating
- Verification tiers and due diligence
- Sanctions and politically exposed persons
- Transaction monitoring and alerts
- Reporting to FINTRAC
- Record keeping and independent review
Written from the side of the person whose file is being read. Being asked first, seeing who looked, declining without penalty, freezing the file, disputing an entry, and access that closes on its own.
What it covers
- The consent moment, and the fifteen minutes
- The enquiry log, kept seven years
- Soft checks against full checks
- Freezing and unfreezing your file
- Disputing an entry, stage by stage
The question you actually have, and the clause that answers it.
- What can Wiremi do with my selfie?Privacy, §7
- Why was my transfer held?Terms, §9
- How is my score calculated?Terms, Schedule E
- Can a person review the decision?Privacy, §6.4
- What if my benefactor loan is not repaid?Terms, Schedule G
- Is my money insured?Terms, §1.2
- Who sees my file, and when?Verify rights
- Why do you need my occupation?Compliance and AML
- How do I complain, and to whom?Terms, §18
- How long do you keep my records?Privacy, §10
Registered, supervised, and on the public record.
Every claim on this page rests on a registration that can be looked up. The numbers are below, and the authority holding each one is named beside it.
- Bank of Canada
- Payment service provider. End user funds are safeguarded apart from our own.
- SupervisionRPAA
- Privacy Commissioner of Canada
- Personal information under PIPEDA, with Quebec Law 25 where it reaches further.
- PrivacyPIPEDA
- Corporations Canada
- Fortress Algo Incorporated, operating as Wiremi. Mississauga, Ontario.
- Registry ID4363756
Registration is not endorsement. FINTRAC and the Bank of Canada register and supervise reporting entities and payment service providers; neither approves, backs nor guarantees any product described on this site, and neither is a deposit insurer. Money held in a Wiremi account is not insured by the Canada Deposit Insurance Corporation.
Changes
Thirty days, and a plain account of what moved.
Where a change materially affects you, including a new fee, an increase in a fee, a reduction in a limit or anything that narrows your rights, we give at least thirty days’ notice by email and in the app. The notice says what is changing, what the new provision says, the date it takes effect, and that you may close your account without charge before then.
A change the law requires immediately, or one that closes a security hole, can take effect at once, and we tell you as soon as we are able. A typographical correction takes effect when it is published.
Every prior version of every document here is kept. Ask [email protected] for the version in force on any date and we will send it to you.